The Lett Group – Business Etiquette International Protocol Seminars and Training

This article highlights some lamentable but funny spelling mistakes which undoubtedly cost the senders consideration for the job.

Advertising and marketing executives were asked, “Have you ever mistakenly e-mailed someone the wrong message or copied someone on a message without intending to?” Their responses: Yes 78% and No 22%

This is an old article but since I just found it, it is news to me.  Brighton College on the southern English coast started etiquete classes for 13-14-year-olds because the Headmaster, Richard Cairns, decided it was time his pupils were taught a few lessons in good manners.  He decided this after learning that employers were [...]

Email etiquette is at the top of most people’s list (of those who use it, and that includes almost everyone) of Pet Peeves. While we can’t expect others to listen to our instruction about how to use it properly, as an etiquette expert, I am stating 10 simple facts. There are many more, but we’ll [...]