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Cynthia did a great job for years teaching a course for our graduate students called Business Protocol. She is extremely professional, teaches excellent skills, and I highly recommend her.
Lisa Stephenson, Assistant Dean
Cynthia Lett was the top-rated speaker at several international Hospitality Sales & Marketing Association International (HSMAI) events. She possesses vast knowledge and practical experience in international protocol and etiquette. As a speaker, Cynthia is wonderful at engaging an audience with real examples and practical tools for helping them deal with intercultural protocol and etiquette situations. I would highly recommend her for educational events for any group.
Edward Potter, Association Director