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Welcome to The Lett Group Training Products! |
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DESCRIPTION |
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PRICE |
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| Winning Telephone Tips VHS |
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$109.95 |
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Winning Telephone Tips DVD |
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$129.95 |
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| THANK
YOU FOR SHOPPING ! |
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Winning Telephone Tips
Hundreds of millions of telephone calls are made each and every day. Yet, the
most used and often abused business tool, bar none, is the telephone.
Have you ever called a company and had to ask the operator to repeat the name
of the company one, two or even three times because the person answering the
phone did not say it clearly or said it so fast you had no chance of understanding?
Have you ever been asked if you wanted to be placed on hold and before you could
say, "NO" there you were, on hold? Does voice mail make you long for
a human voice?
It doesn't have to be this way, especially at your company or organization.
The new Winning Telephone Tips 30-minute training program tells you how
to solve these problems and many, many more. Complete with video, audio CD and book, the 30 action tips in this program can be put to use immediately. This program is for everyone in your organization from the mail room to the
office of the president.
Learn why it's important to place
your own telephone calls, how to avoid unnecessary call screening, and how to
make your voice mail more efficient. You'll also learn innovative ways to prevent
callers from wandering off the topic, and who calls back if your 're disconnected;
how to properly answer the telephone, and why it's important to say, "thank-you
for calling" when the conversation is completed. These are just some of
the 30 topics covered in this fast-paced video. A must for any organization
Available in VHS (NTSC or PAL) or DVD. Comes with audio CD and Book.
45 minutes.
