Tel : 1+ 301-946-8208  E-mail: info@lettgroup.com 
 
 The Lett Group
  Teaching Professionals To Outclass Their Competition
   
 































   Please note that all of our titles are available on DVD now.

   Coming Soon! Most titles will be available as Streaming Video!

 

 Videos, DVD's & Books

     
New Videos
Customer Service
Professional Growth
     




The Keys to Effective
Supervision





The Basics of How to
Plan, Write and Give a
Winning Presentation



Buy all three as a package for
only $299.95!





The BEAR Essentials of Business

See what makes the Vermont Teddy Bear Company one of
the nation's most famous and successful companies!




PURCHASE A VIDEO PROGRAM AND FIND IT DOES NOT MEET YOUR NEEDS, SIMPLY RETURN IT WITHIN 30 DAYS FOR A FULL REFUND LESS SHIPPING.


The Power of Customer
Service


The Power of Customer
Service
Instant

El Poder de la Atencion al
Cliente

Winning Customer Loyalty
Vol. I


Winning Customer Loyalty
Vol. II


The Basics of Profitable Customer Service

50 Ways to Keep Your
Customers


The BEAR Essentials of
Business



Management/ Leadership




Effective Performance Management

The New Supervisor... Skills for Success

The New Supervisor... Skills for Success Instant

Effective Teamwork

Effective Teamwork Instant

How to Handle Difficult People (Vol. 1, 2, 3, and set)

How to Supervise People

How to Hold Successful Meetings

How to Deal with Cultural Diversity in the Work Place

Prevent Sexual Harassment in the Work Place

Negotiating for Business Results

Negotiating for Business Results Instant

Succeed By Coaching

Empowering Employees

In An Instant (Vol. 1,
2,3,4 & set)


Hiring the Best

Use the Telephone the Right Way

Manage Your Time Better

Feedback Skills for Supervisors

Better Meeting Management

Communication Skills

Communication Skills What Everyone Needs to Know

The Keys to Effective Supervision

Overcoming Stress at Work

Supervising the Difficult Employee

The Power of Attitude

Managing Conflict at Work

Succeed by Listening

Succeed by Listening
Instant


How to Set and Really

The Write Stuff

Writing for Business
Results


How to Achieve Ultimate
Success


Time Management: Ideas
That Work


If You Really Want to Get
Ahead


Communicate and Win

The Basics of Business
Etiquette


How to Develop Effective Communications Skills

How to Develop Effective Communications Skills
Instant

Listen and Win

How to Make Winning Presentations

Winning Telephone Tips

The Basics to Improve Your Memory

How to Get Things Done

The Basics of How to Plan,
Write and Give a Winning Presentation


Time Management


Libraries & Special Offers





In An Instant® Business Training Library

Frontline Library

Manager's Library

Customer Service Starter Set

Communication Library

Winning Customer Loyalty Set1

Winning Customer Loyalty Set2

50 Ways to Keep Your Customers Set

Professional Growth Set

 
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CALL 1 888-933-3883
TO ORDER

MUGS


Common Sense Equals Customer Service

The Customer Is No. 1

Please and Thank You

Set of Six Mugs

T-SHIRTS

Common Sense Equals Customer Service

HATS

Common Sense Equals Customer Service

 

 
 
 

 

Copyright The Lett Group, 13116 Hutchinson Way, Suite 100,  Silver Spring, MD 20906-5947
Phone:1+ 301- 946-8208    Toll Free (USA, CANADA): (888) 933-3883 Fax:1+240.371.0080

E-mail: info@lettgroup.com

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