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Videos, DVD's & Books
Effective Performance Management The New Supervisor... Skills for Success The New Supervisor... Skills for Success Instant Effective Teamwork Effective Teamwork Instant How to Handle Difficult People (Vol. 1, 2, 3, and set) How to Supervise People How to Hold Successful Meetings How to Deal with Cultural Diversity in the Work Place Prevent Sexual Harassment in the Work Place Negotiating for Business Results Negotiating for Business Results Instant Succeed By Coaching Empowering Employees In An Instant (Vol. 1, 2,3,4 & set) Hiring the Best Use the Telephone the Right Way
Manage Your Time Better
Feedback Skills for Supervisors
Better Meeting Management
Communication Skills
Communication Skills What Everyone Needs to Know The Keys to Effective Supervision
Overcoming Stress at Work Supervising the Difficult Employee
The Power of Attitude Managing Conflict at Work Succeed by Listening Succeed by Listening Instant How to Set and Really The Write Stuff Writing for Business Results How to Achieve Ultimate Success Time Management: Ideas That Work If You Really Want to Get Ahead Communicate and Win The Basics of Business Etiquette How to Develop Effective Communications Skills How to Develop Effective Communications Skills Instant Listen and Win
How to Make Winning Presentations Winning Telephone Tips The Basics to Improve Your Memory How to Get Things Done The Basics of How to Plan, Write and Give a Winning Presentation Time Management
In An Instant® Business Training Library Frontline Library Manager's Library Customer Service Starter Set Communication Library Winning Customer Loyalty Set1 Winning Customer Loyalty Set2 50 Ways to Keep Your Customers Set Professional Growth Set
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MUGS
Common Sense Equals Customer Service The Customer Is No. 1 Please and Thank You Set of Six Mugs