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50 Ways to Keep Your Customers
We have said it before and we will say it again: like it or not, customer service
is the competitive battleground of the new millennium. Buying decisions in many cases
will be made not only on the quality of the product but on the quality of the
customer service.
So, regardless of your job title, position in an organization, or experience,
your number one task will always be to attract, satisfy and preserve customers.
Terrific customer service is the ultimate goal! 50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on,
do-it-now techniques and skills that will keep customers happy and ensure that
they keep coming back.
"50 Ways To Keep Your Customers is an outstanding value. In a market
where prices seem to be escalating, it is an old-fashioned good investment:
versatile, comprehensive content delivered in an interesting fashion for an
excellent price."
Training Media Review, Venture Publishing, Boston, MA.
Rated by Training Media Review, as one of "the best videos,"
this program provides the common sense information to help anyone improve their
customer service.
We have all suffered from poor customer service and it's not pleasant. And
it does not have to be that way. By using the techniques and skills found in
50 Ways To Keep Your Customers something can be done and it can be done now.
Numbered one to fifty, each skill in this 60-minute video can be put to use
immediately. They are practical, workable techniques that take the mystery out
of how to give exceptional customer service.
Give it a try. It can only help!
DVD comes complete with audio CD and book. 60 minutes.
Available in VHS (NTSC or PAL) or DVD. Comes with audio CD and Book.
. 60 minutes.
