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Cynthia is the consummate etiquette and protocol professional. She founded ISPEP to develop and enhance the standards of our profession because she cares so deeply about what we do and the quality of service clients receive.
Hilka Klinkenberg , Founder/President
Cynthia Lett was the top-rated speaker at several international Hospitality Sales & Marketing Association International (HSMAI) events. She possesses vast knowledge and practical experience in international protocol and etiquette. As a speaker, Cynthia is wonderful at engaging an audience with real examples and practical tools for helping them deal with intercultural protocol and etiquette situations. I would highly recommend her for educational events for any group.
Edward Potter, Association Director
Association Management Group, McLean, VA