Is Cursing OK in the Workplace?

Page Six has reported that Al Jazeera America has a ban on cursing in the newsroom.  Cynthia Lett and Larry Mantle of KPCC-Los Angeles discussed whether cursing is ever OK in the workplace.  Some questions answered are whether people are more lenient toward verbal cursing as opposed to curing in email.  Also, is cursing more tolerable when it’s not directed at a particular person but at a situation.

Listen here: Cursing-at-work

University Civility Project Sheds Light on Modern Civility

I just came across this video acted by University of Virginia students in an effort to showcase current and historical manners.  Very important and cleverly demonstrated.

Etiquette for Building Relationships with High End Clients

Picture at www.lettgroup.comTo gain a long-term customer, you need to develop a long-term relationship with them.  For a client to stay long- term, they have expectations of being treated better than others.

During this week’s episode of Modern Civility on BlogTalkRadio, John Breheny of Brooks Brothers Clothiers will discuss with Cynthia Lett how he and his company have succeeded in building their high-end clientele by building long-term relationships.  They will also discuss the points of etiquette you need to know in order to achieve the client base you seek. Cynthia and her guest will also open up the phone lines for questions. During the live broadcast listeners can call in at (347) 857-2488.

To listen live, tune in at 10 am EDT on Thursday, September 19th.

This episode and others are available on-demand at

Modern Civility is a service of The Lett Group, led by Cynthia Lett, an internationally respected protocol & etiquette expert, trainer, speaker, and author. In every episode, she interviews experts in various aspects of business success, discussing proper etiquette tips that, if practiced, will help you rise to your success.

Amazing Grace Culinary and Etiquette Program Final Banquet

Last Saturday, June 22, The Amazing Grace Culinary and Etiquette Program held its final banquet luncheon to show off what the children in the program had learned. A delicious four-course lunch was served which was prepped by the students and their professional Chef teachers. Each student hosted their own table with family and friends in attendance. The volunteers who helped set the tables and serve the food were fabulous and so appreciated.
We already have interest from almost a class full of students for next fall’s program.
If you know a child between the ages of 12 and 17, resident of Montgomery County, Maryland ,who would benefit from being part of the AGCEP, please have them call Ingrid St. Villier at the Mid-County Community Recreation Center – 301-777-6820.

If you would like more information about the program you can also call our office at 301-946-8208.

Amazing Grace Culinary and Etiquette students, Lett Group

Amazing Grace Culinary and Etiquette students in the kitchen with the Chefs

Amazing Grace Culinary and Etiquette Program with The Lett Group

Amazing Grace Culinary and Etiquette Students in the kitchen preparing the menu.

Correspondence Cards – A must have…

Hand writing on www.lettgroup.comWe think the most useful item in your stationery wardrobe is the correspondence card.  It’s more informal than an informal (fold over note) and can be used for the most purposes.  The cards are perfect for thank-you notes, informal invitations and quick notes.  They reflect the style and formality of the writer depending on the color of ink and paper.  You can engrave them with black ink on ecru or white paper to make them the most formal.  Embossing is slightly less formal and printing in color ink on white or colored paper is the least formal.  It is a perfect vehicle for the company logo as well.

The correspondence card is used by both men and women.  They are flat, heavy paper stock and should only be mailed in their matching envelopes.  To make a classy statement, make sure the envelopes are lined in the same color as the ink used and your return address is either engraved or printed on the back flap.  The return address should always be on the back flap of this sized envelope.

The cards can be plain or bordered with the same color ink as the engraved or printed name on the card.  They can also be blind embossed (no ink). Monograms, your formal name or a coat of arms at the top center of the card are all appropriate.

You write only on the front of the card.


If you are interested in this subject, you may like this DVD.