The Lett Group – Business Etiquette International Protocol Seminars and Training

This article caught my eye because in my world travels, I have kept a keen eye on where rudeness runs rampant and where the population practices a greater degree of kindness and consideration of others.  While all of France can’t be categorized as “rude”, I have experienced a greater percentage of haughty behavior in Paris than in most other cities.  Since the word etiquette is French, I have always found this to be bizarre and sad.  Perhaps the tide is turning and Parisians are thinking that kindness is better?  What do you think?

http://www.washingtontimes.com/news/2012/jul/29/local-rudeness-irritating-even-the-french/

Cynthia Lett was quoted along with other prominent etiquette teachers, by Bob Greene, in this article published today on CNN online.  What do you think?  Is the salutation “Dear” dead?  Do you disagree with any of the experts’ opinions?

http://www.cnn.com/2012/07/29/opinion/greene-dear-dead/

Courtesy of: Schools.com

      I know it seems silly to be asking “What’s new for 2012?” in mid February but since I (Cynthia Lett, Editor)  have been under the weather since late December, 2011 and am just now ready to tackle the year with energy and clarity of mind and purpose, I am going to pretend that 2012 starts NOW!

This year The Lett Group will continue to offer our Managing Protocol Issues and Boardroom Polish public registration seminars in the DC area.  AND… we have a new public program we call Casting Your Net. It is a two-hour seminar and one-hour party focused on the Why, When, Where, and How of Networking. 

Of course, our main focus will continue to be offering our expertise and training to international and domestic companies and their employees which are committed to customer service, cross-cultural communication, employee retention and development and building the best at-work communities in which their employees and clients enjoy their business relationships.   We will continue to be available to travel  to your site, welcome you to Washington, DC or Philadelphia, Pennsylvania or work with you on-line, on Skype or through Facebook.

There are several other new programs we will roll -out separately because they are SO BIG they deserve their own post and announcement.

We are grateful for your continuing interest in The Lett Group and our programs, books and materials. I, Bob Frye, Ellen Shackelford, Sue Abrams, Arnold Sanow, Dr. Mark Munoz, Marva Goldsmith and Trevor Gatty look forward to meeting and working with you this year. 

We wish you Happiness, Prosperity and most of all Good Health!