Since 1983 we have trained professionals

Since 1983 we have trained professionals

We have trained professionals in business etiquette, manners, dining skills, personal marketing and International Protocol.

Our speaking engagements, seminars and private consultations impart common sense with uncommon wisdom. Excellent manners, whether while you are using the telephone, showing guests your superior dining skills, displaying your leadership skills in meetings or in the office, winning business or social negotiations, or entertaining guests for business or fun, are essential to make yourself memorable in the best way.

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The Power of Etiquette

The Power of Etiquette

More business is lost by faux pas than you may realize. Learn the skills that will take you to the highest level of achievement. We will be your coach.

Etiquette in business is much more than knowing which fork to use when dining or how to greet clients when at lunch. To be sure you don’t get embarrassed in business you really should consider learning the skills needed to present yourself as a professional and be taken seriously.

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Meet Cynthia Lett

Meet Cynthia Lett

Cynthia Lett is currently the only etiquette & protocol expert holding both the Certified Etiquette Professional (CEP) and Certified Protocol Professional (CPP) in the world. These are designations earned by examination through the International Society of Protocol & Etiquette Professionals. Since 1983, her expertise has been as a professional consultant in Business & Social Etiquette, Business & Social Entertaining, International Protocol and Executive Communications Skills and International Meeting Planning

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Crowd at meeting

2011 Schedule for Public-Registration Business Etiquette Seminars

September 12 is our next Public Registration Boardroom Polish and Dining Skills for the Savvy Professional Combination Training Day with Tutorial Dinner at the Doubletree Hotel & Meeting Center in Bethesda, Maryland Professionals at all levels of the corporate ladder who wish to learn the basics and a few advanced concepts about how to feel [...]

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champagne

Toasting on New Year’s Eve

Remember tonight, New Year’s Eve… if someone toasts you, you must not raise your glass and sip.  A toast is a compliment and you never compliment yourself. Just sit if you are already sitting or stand if you are already standing, smile and accept it.  Then… toast back to the gracious one who toasted to [...]

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0511-0812-1620-2632_Seasons_Greetings_Christmas_Bell_clipart_image

Quick Holiday Party Tips

Holiday Parties are right around the corner and while every year I am interviewed by newspapers, TV and radio shows about what to do and what not to do at them if you want to make a good impression, save your good reputation or make a new friend, there are few tips usually not covered [...]

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Lab42  Survey

New Survey Confirms Fear of Difficult Conversations Is Growing

Today, I heard on a local Washington, DC radio station (WTOP) that from a new survey on Social Media by Lab42.com,  when they asked their survey audience of 500 Social Media users 18years old+, “If you wanted to ask someone on a first date, how would you ask them?” the response was: Facebook: 24% Phone: [...]

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7 Unwritten Rules of Social Media

7 Unwritten Rules of Social Media

7 Unwritten Rules Of Social Media July 21, 2011 Social media seems easy especially because the barrier to entry is low. You can be up and running on any social media platform in minutes, and usually for free. In reality, social media is hard for exactly the same reason. When the barrier to entry is [...]

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