Since 1983 we have trained professionals

Since 1983 we have trained professionals

We have trained professionals in business etiquette, manners, dining skills, personal marketing and International Protocol.

Our speaking engagements, seminars and private consultations impart common sense with uncommon wisdom. Excellent manners, whether while you are using the telephone, showing guests your superior dining skills, displaying your leadership skills in meetings or in the office, winning business or social negotiations, or entertaining guests for business or fun, are essential to make yourself memorable in the best way.

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The Power of Etiquette

The Power of Etiquette

More business is lost by faux pas than you may realize. Learn the skills that will take you to the highest level of achievement. We will be your coach.

Etiquette in business is much more than knowing which fork to use when dining or how to greet clients when at lunch. To be sure you don’t get embarrassed in business you really should consider learning the skills needed to present yourself as a professional and be taken seriously.

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Meet Cynthia Lett

Meet Cynthia Lett

Cynthia Lett is currently the only etiquette & protocol expert holding both the Certified Etiquette Professional (CEP) and Certified Protocol Professional (CPP) in the world. These are designations earned by examination through the International Society of Protocol & Etiquette Professionals. Since 1983, her expertise has been as a professional consultant in Business & Social Etiquette, Business & Social Entertaining, International Protocol and Executive Communications Skills and International Meeting Planning

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Crowd at meeting

2012 Schedule for Public-Registration Business Etiquette Seminars

May 17 is our next Public Registration Boardroom Polish at the Doubletree Hotel & Meeting Center in Bethesda, Maryland Professionals at all levels of the corporate ladder who wish to learn the basics and a few advanced concepts about how to feel comfortable in any business or social situation will benefit from this dynamic and [...]

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Eating

When Dining With Someone Unpleasant

Recently I was asked by Steve the following question: My parents and I have been invited to have Easter dinner with an elderly lady and her divorced son!I have a major problem with this because the son is a highly negative, opinionated, and angry individual who dominates the conversation on mostly negative topics of the [...]

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Obama Cameron State Dinner

Was it a State Dinner?

I have been asked many times since March 14 whether the White House dinner to honor British Prime Minister David Cameron was indeed a State Dinner.  I believe the confusion comes because in most countries, other than the United States, a State Dinner is held by the Head of State in honor of another country’s [...]

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Woman Using Laptop and Cell Phone

What’s New for 2012?

      I know it seems silly to be asking “What’s new for 2012?” in mid February but since I (Cynthia Lett, Editor)  have been under the weather since late December, 2011 and am just now ready to tackle the year with energy and clarity of mind and purpose, I am going to pretend that [...]

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